I was brought in to shape a new product for mining teams: a tool where workers could check how their day was going, spot critical alerts, and take action before things got messy. On top of that, each user could build their own dashboard, so the experience needed to feel flexible but simple enough to use in the field.

My role was fully focused on UX. I started by running surveys with real users, digging into their routines and pain points, and turning all that feedback into structure. From there I created the sitemap, mapped every user flow, and designed all the wireframes the team needed. Once the foundations were ready, I ran asynchronous usability tests to uncover friction and make sure everything felt clear, fast, and intuitive.