My story with Toteat started in November 2021 thanks to a simple LinkedIn message. What began as freelance work quickly became a steady collaboration. Their product was split in two worlds: everything the diner sees, and everything the restaurant owner manages. I started taking on both UX and UI tasks for the diner side, helping shape the mobile and desktop webapp and building the design system that powered the whole experience.

Later, I got to co-create one of my favorite parts of the project: the "Totem". That touchscreen kiosk you see at restaurants to browse the menu and place your order. We had remote working sessions where we solved a bit of everything, from flows to interactions to visual polish. I also worked on key journeys like the QR menu (scan-to-open menus) and the entire delivery ordering flow from restaurant list to checkout.

As the company expanded to other Latin American countries, I jumped into a special project called "Coliseo". The idea was simple but exciting: placing QR codes inside a stadium so people could scan from their seats and get food delivered right to their row. Designing that flow was a fun mix of logistics, speed and user comfort.

By the end of 2023, a new UX designer joined the team and we split responsibilities. She focused on research and wireframes, and I transformed those wireframes into Toteat's visual language.